Pod-based support from people who understand your business.
We manage the day-to-day IT operations of companies that would rather focus on their product than patching laptops. Reliable, responsive, and handled by people who actually know what they're doing.
Talk To UsPod-based support from people who understand your business.
We manage the day-to-day IT operations of companies that would rather focus on their product than patching laptops. Reliable, responsive, and handled by people who actually know what they're doing.
What We Do
Help Desk & End User Support
Responsive support for day-to-day issues, troubleshooting, and employee lifecycle management from dedicated technicians.
Device & Identity Management
Centralized management of endpoints, access, and identity, including provisioning, security policies, and procurement planning.
Configuration Management
Endpoint configuration, policy, and patch management to enable secure and consistent device deployment.
Compliance Frameworks
Implementation and support for frameworks like SOC 2, HITRUST, ISO 27001, HIPAA and others.
DR & Business Continuity
Backup, recovery, and continuity planning to ensure systems remain available and recoverable during failure scenarios.
Support+
Access to a pool of senior engineers and architects on retainer for complex, high-impact work.
How We Work
Personalized Discovery
A hands-on discovery process with your leadership to align technology with how your business operates and where it’s going.
Dedicated Team
A consistent pod of technicians who understand your environment and work closely with your team day to day.
Built Securely, Operated Properly
Infrastructure and systems designed and managed to meet high security and compliance standards—supporting ongoing certification and audit readiness.
Support for Your Environment
We support your existing stack, including Mac, Windows, Microsoft 365, Google Workspace, and more. We can also guide transitions where needed without disruption.
Flexible Service Models
Tiered service models—from core support to fully embedded coverage—tailored to your environment, with options for VIP users, enhanced SLAs, multi-region coverage, and onsite support.
Industry Expertise
Health & Regulated Industries
We provide secure, compliant managed IT support for organizations operating in regulated environments, with a focus on reliability, security, and operational continuity.
Hedge Funds & Investment Firms
We deliver responsive managed IT services and infrastructure support for fast-moving financial organizations where uptime, security, and user experience are critical.
Start-Ups & High Growth Teams
We help growing organizations build scalable IT environments from the ground up without the need to spend time and funds recruiting a full internal IT team early on.
Team Certifications & Accreditations
Microsoft 365 Certified: Administrator Expert
Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft Certified: Identity and Access Administrator Associate
Microsoft 365 Certified: Copilot and Agent Administration Fundamentals
Microsoft 365 Certified: Fundamentals
Microsoft Certified: Azure Fundamentals
In Practice
Arbiter
“We wanted a partner that could do more than close tickets. Petabloc gives us consistent engineers who know our environment, provide strategic guidance when we need it, and integrate naturally with our internal development and IT teams. It feels like adding experienced members to our own staff rather than outsourcing support. We are a fast growing company utilizing emergent technology, and Petabloc’s team is able to adapt quickly and support every need as our stack continues to develop.”
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Peter Schaefer, CTO at Arbiter
Slate-Rx
“Petabloc’s support team is responsive, technically strong, and comfortable owning everything from endpoint support to security improvements and cloud infrastructure. They fit well with our internal teams and don't require constant direction. They also provide essential support with maintaining our security framework designations and are invaluable during our audit periods. We also regularly utilize our Support+ add-on for platform engineering and architecture related to our data pipelines.”
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Ken Newton, CISO at SlateRx
Secondwave
“One of the biggest advantages has been continuity. We’ve worked with the same team of engineers over many years, so there's very little repeated context or hand-holding. They're equally comfortable helping an end user, advising on architecture, or collaborating directly with our developers on more complex initiatives. We have a dispersed employee and contractor group across the US with various equipment and support needs, all of which Petabloc handles for us with ease. They are also strong partners to our HR team.”
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CISO at Secondwave Delivery Systems
MFO Ventures
“As a family office, we need highly personalized support rather than a traditional help desk. Petabloc understands the importance of discretion and responsiveness, particularly when supporting our executives. They receive the same white-glove service whether they're in the office, at home, or travelling. Petabloc provides seamless remote support for our users, maintains our office network and infrastructure, and consistently delivers the kind of high-touch service that's difficult to find. We know exactly who we're calling, and they know our environment inside and out.”
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Head of Technology at MFO Ventures
Hedge Fund Client (Anonymous)
“Petabloc has been a trusted technology partner for our team, providing consistent support across both our Toronto and California offices. Their engineers know our environment well, respond quickly, and work seamlessly alongside our internal team. Security has been a standout strength—their approach, documentation, and operational maturity have consistently met the expectations of our mandatory security reviews, a significant improvement over our previous provider. We know we're in capable hands regardless of the ask.”
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CFO, Multi-Billion Dollar Long/Short Investment Manager (Anonymous)
Our Partners
